Privacy Policy

Who is responsible for the processing of your personal data?
WAVEPOL EXPERIENCE is RESPONSIBLE for the processing of the USER’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3 /2018, of December 5 (LOPDGDD).

Why do we process your personal data?
To maintain a commercial relationship with the user. The operations planned to carry out the treatment are:
• Sending of commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the RESPONSIBLE and will be related to their products and services, or their collaborators or suppliers, with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.
• Carry out market studies and statistical analysis.
• Process orders, requests, respond to queries or any type of request that is made by the USER through any of the contact forms that are made available on the RESPONSIBLE’s website.
• Send the online newsletter on news, offers and promotions in our activity.

For what reason can we process your personal data?
Because the treatment is legitimized by article 6 of the GDPR in the following way:
• With the consent of the USER: remission of commercial communications and the newsletter.
• For the legitimate interest of the CONTROLLER: carry out market studies, statistical analyses, etc. and process orders, requests, etc. at the request of the USER.

For how long will we keep your personal data?
They will be kept for no longer than necessary to maintain the purpose of the treatment or there are legal prescriptions that dictate their custody and when it is no longer necessary to do so, they will be deleted with adequate security measures to guarantee the anonymization of the data or the total destruction of the data. the same.

To whom do we provide your personal data?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our providers of services related to communications, with which the CONTROLLER has signed the confidentiality and data manager contracts. treatment required by current privacy regulations.

What are your rights?
The rights that assist the USER are:
• Right to withdraw consent at any time.
• Right of access, rectification, portability and deletion of your data, and limitation or opposition to its treatment.
• Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact information to exercise your rights:
WAVEPOL EXPERIENCE Marina de Valencia, Darsena Norte, Offices, 46024 Valencia.
Email: [email protected]

USERS, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data They are necessary to meet your request, by the provider, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER is true and is responsible for communicating any changes thereto.
The RESPONSIBLE informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, it is not guaranteed that the information and services provided are completely adjusted to your needs.

That in accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data for which they are responsible, and manifestly with the principles described in article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedom ades of the USERS and has communicated the appropriate information so that they can exercise them.

For more information about privacy guarantees, you can contact the CONTROLLER through WAVEPOL EXPERIENCE. Valencia Marina, North Dock, Offices, 46024 Valencia.

Email: [email protected]

Tahmid ChowdhuryTahmid Chowdhury
21:17 05 Jan 23
Great experience! Captain Juan was very friendly throughout the tour! Highly recommend to any tourists visit Valencia!
Jennifer BrennandJennifer Brennand
15:54 20 Aug 22
Had a fantastic time with Wavepol when our original booking with another company was cancelled due to a problem with the boat. Wavepol were able to fit us in last minute with extremely prompt what’s app responses for a nice little trip with a fun swim, cold beers and sangria which put birthday celebrations back on track! They were also more than happy to let us bring our little puppy onboard who also loved every minute of it! If we had more time it would have been nice to have hired the boat for longer and gone further to see more of the coast and beaches. All of the staff were super friendly and we felt comfortable in the very capable hands with the captain. Would definitely recommend!
It was an amazing experience! All adults and all children were delighted!!! We flew through the waves at high speed (a great attraction), caught a very tasty fish, had a great swim in the sea, enjoyed the soulful atmosphere with pleasant music and snacks that Juan organized for us. Huge thanks to Juan and his team!!! I recommend to everyone!
Allison WilsonAllison Wilson
14:26 08 Jul 22
We had a fantastic trip today! The staff was amazing and accommodating, the snacks and drinks were great and the music was perfect. I highly recommend this boat tour company if you are looking to spend some time on the seas in Valencia!
Krzysztof SitkowskiKrzysztof Sitkowski
21:14 21 May 22
We went for a fishing trip. The experience was absolutely brilliant! Well worth the price. The Crew look after us in all aspects. They kept us safe, helped with food and lovely drinks. We managed to catch nice 🐟. The experience provided made me feel like I was in a boat trip with my friends! (The ones that look after you:)) very friendly, very professional, cannot recommend enough. I am going to come back!
× +34 644 081 547